Your question: How do I dispute a charge on facebook?

If you don’t recognise charges on your mobile phone and would like to contact Facebook, please dispute the charges through Facebook’s Payments Support Center. You’ll find the contact link under the Get Help section at the bottom of the page. You may need to provide transaction information for Facebook to assist you.

How do I dispute a Facebook payment?

Go to Settings > Payments. Click on the payment in question to make sure it’s been processed. Open the receipt. Click Dispute and fill in the information.

Can Facebook payments be reversed?

No, you can’t cancel a payment you sent in Messenger. Once you have an accepted payment method linked to your account, any money you send is transferred right away. If you send money to someone in Messenger by mistake, you can: Ask them to send the money back to you.

Why is there a charge from Facebook on my credit card?

Note: If you recently received a small charge on your credit or debit card, it’s most likely a temporary authorization to validate your card. We make these authorization charges and then immediately invalidate them, so they’ll be removed from your credit or debit card automatically (typically within 3-5 business days).

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How do I complain to Facebook marketplace?

To report or hide a listing:

  1. From your News Feed, click Marketplace in the left menu.
  2. Click a listing that you want to report or hide.
  3. Click .
  4. Click Hide item or Report post. To submit your report, follow the on-screen instructions.

How do I get a refund on Facebook marketplace?

How do I issue a refund for something I sold with shipping on Facebook Marketplace?

  1. Tap .
  2. Tap Marketplace.
  3. Tap at the top, then tap Your listings.
  4. Tap View order next to the order you want to refund.
  5. Scroll down and tap Refund, then tap Refund to confirm.

How long does it take to get your money back from Facebook?

It usually takes at least one month to get a refund. If you’ve paid by credit card, you may expect a refund in a shorter period.

What if you get scammed on Facebook marketplace?

Reporting a Buyer or Seller

If you’re aware you’ve been scammed, it doesn’t matter whether you’re the buyer or the seller. You can report them. Give Facebook a head’s up so they can investigate the scammers.

Why do I have a Facebook charge?

Did you get charged even though you had a coupon? Once you add a coupon to your account, it is charged once a day when you start running ads. If it runs out or expires and you keep running ads, your primary payment method is charged next. This may happen if your ad’s budget was set higher than the value of your coupon.

Why did Facebook charge $25?

If your outstanding ad costs reach $25, we charge you $25. Once your payment goes through, your balance is cleared, your payment threshold may be raised to a new, higher amount. You start accruing costs again as your ad continues to run.

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Why did Facebook charge my bank account?

Whenever your ad costs reach your payment threshold, we’ll charge you that amount. Your monthly bill date is when we charge you each month for ad costs that don’t quite reach your payment threshold.

How do I contact marketplace?

Get help when you need it

Call us right now to get your Marketplace questions answered by a customer service representative, available 24/7: 1-800-318-2596 or (TTY: 1-855-889-4325) Visit our Help Center to get all of our help resources in one place.