When you buy from an individual (as opposed to a retailer), the Consumer Rights Act says that the goods you get must be as they were described to you by the seller. For example, something second-hand should not be described as new. If it is, the seller will be in breach of contract.
Do I have to refund someone on Facebook marketplace?
Sellers use Facebook Marketplace to sell! Just as if they’d be selling whatever they are on eBay. There ARE no returns!! Not a store!
How do I get my money back from the Facebook marketplace seller?
To issue a refund:
- Tap .
- Tap Marketplace.
- Tap at the top, then tap Your listings.
- Tap View order next to the order you want to refund.
- Scroll down and tap Refund, then tap Refund to confirm.
What are the rules for Facebook marketplace?
Facebook Marketplace Rules
- Certain items cannot be sold. Facebook maintains a list of items that are not allowed to be sold on Marketplace. …
- You must sell a physical item. …
- The description of the item must match the image. …
- Before-and-after pictures are prohibited.
Will Facebook refund my money if I was scammed?
If you’ve used Facebook Pay to send money in Messenger, Facebook cannot issue a refund. According to Facebook’s own guidance, there is no official method for getting a Messenger refund. In practice, you only have two options available to you: Ask the seller to return the money.
How do I dispute a marketplace on Facebook?
Go to facebook.com/marketplace. Tap Request review. We’ll review your appeal and respond to you within 24 hours. Check for updates in your Support inbox or the email associated with your Facebook account.
What if I get scammed on Facebook marketplace?
Reporting a Buyer or Seller
If you’re aware you’ve been scammed, it doesn’t matter whether you’re the buyer or the seller. You can report them. Give Facebook a head’s up so they can investigate the scammers.
Can you trust Facebook marketplace?
To avoid this happening to you, BBB reminds to always purchase DIRECTLY from the seller, make sure you see the item in person, and report anything suspicious to Facebook Help Center. So overall, Facebook Marketplace is as safe and secure as any other peer to peer resale site when exercising precaution.
How long does a refund take on Facebook marketplace?
Refunds must be issued within 2 business days from when the seller receives the returned items. Sellers must provide a return shipping label to buyers when accepting a return request from a buyer.
Is scalping allowed on Facebook Marketplace?
U.S. law does not allow scalping tickets but there are no such protections available to retailers like Walmart and Facebook Marketplace.
What is not allowed on Facebook Marketplace?
Not a real item: Anything that isn’t a physical product for sale. For example, “in search of” posts, lost and found posts, jokes and news aren’t allowed. Services: Selling services (example: house cleaning) on Marketplace isn’t allowed.
Should you give your phone number on Facebook Marketplace?
Let’s say you don’t give out the verification code. You still gave the scammer your phone number, and they can use it in other ways, such as finding out more information about you. The bottom line is don’t give out your number to strangers, including your customers.
How do I know if Facebook marketplace is legit?
For Buyers: How to Spot a Seller Scam on Marketplace
- The listing offers a suspiciously low price for a high-demand item. …
- The seller will not meet you in person or let you see the item before purchase. …
- The seller asks you to pay using gift cards for eBay or another company.