Question: Can companies delete Instagram comments?

Can a business delete Instagram comments?

If someone does mention your brand or business in a negative comment on their own Instagram post, you won’t be able to delete their post (of course), but you can report it by clicking the same three-dot “more options” menu. However, it will only be removed if it goes against Instagram’s policies.

Who can delete Instagram comments?

Can you delete comments on Instagram? Yes, but you can only delete comments you’ve written or comments left on your posts. Other people’s comments on other accounts aren’t up for grabs.

Can Instagram remove your comments?

On the Comments summary page, find your comment and swipe to the left, revealing a red trash can icon. Tap the red trash can icon to delete your comment.

Should brands delete negative comments on Instagram?

When brands respond to negative comments, it makes the commenter feel like the brand genuinely cares about them, it has excellent customer service, and that it is trustworthy. … So before you consider deleting that post, click reply instead and show off your fantastic customer service skills.

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Should brands delete negative comments?

Although it’s possible for brands to track down and delete negative mentions, it’s neither practical nor advisable to do so. … In fact, brands that delete all or most negative social media mentions run the risk of turning away generations of consumers.

Why do comments disappear on Instagram?

So, here is the summary of the reasons why Instagram comments disappeared or show the comments are limited: You are not following the person. The sender has already deleted the comment. The owner limited the comments for close friends.

How do I delete a comment I made on someone’s Instagram?

Find the comment that you want to delete and hover over it. Then, click on the “three-dot Menu” button. From here, choose the “Delete” option. The comment will be instantly deleted from the post.

Can I delete my comment on someone else’s post?

If you’ve posted a comment on your own or someone else’s post, just select the three dots to the right of your comment and select Delete from the pull-down menu. Whenever you delete a comment or a post, you’ll need to select Delete again on a confirmation message that asks if you’re sure you want to delete.

What happens if you delete a comment on Instagram?

When you delete a comment on Instagram, it simply disappears. Nobody gets a notification, so if you have a spammy comment on one of your posts, the only way that the spammer will notice it’s gone is if they go back and look for it.

Is it rude to delete instagram comments?

If someone leaves a negative comment on your social media account, and you choose to ignore or delete, this can make it look as though you have something to hide. If you have nothing to hide, then it’s perfectly fine to choose this action so that you don’t have to deal with negativity on your page.

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Should you delete hate comments?

Never, ever delete negative comments. It’s unlikely to make the person go away, and it may just incentivize them to post more. Negative social media contact isn’t something you can erase. Some guides recommend asking posters to remove their comments after you’ve solved the situation.

How do you deal with brand haters?

How to Deal with Criticism and Hate towards Your Brand

  1. Don’t be the hater. Try your best not to tear down someone else’s work with irresponsible criticism. …
  2. Respond to the haters with kindness. Responding hate with hate is too lame. …
  3. Stay positive. …
  4. Make your own right choices.