Can I get money back from Facebook?

If you’ve used Facebook Pay to send money in Messenger, Facebook cannot issue a refund. According to Facebook’s own guidance, there is no official method for getting a Messenger refund. In practice, you only have two options available to you: Ask the seller to return the money.

How do I get a refund on Facebook purchases?

Tap at the top, then tap Your listings. Tap View order next to the order you want to refund. Scroll down and tap Refund, then tap Refund to confirm.

Does Facebook have a refund policy?

Unless the item is final sale, most items purchased with checkout on Facebook are returnable for at least 30 days after delivery. … Note: Returns and refunds for items purchased with local pickup on Marketplace are not available from Facebook.

Does Facebook pay have buyer protection?

Unlike eBay and PayPal, Facebook does not offer buyer protections, only a simple person-to-person way to pay that’s similar to Venmo or PayPal’s free transfer service, a sentiment a Facebook spokesperson confirmed.

What to do if you buy something on Facebook and it never arrives?

If you never received your item, you must wait 2 days after the last date of estimated delivery before filing a claim. When reporting unauthorized purchases, you should notify us immediately so that we can try to protect you from financial loss. You must submit a claim within 60 days after the charge.

IT\'S AMAZING:  Frequent question: Can someone see if you favorite them on Facebook?

Will Facebook refund my money if I was scammed?

If you’ve used Facebook Pay to send money in Messenger, Facebook cannot issue a refund. According to Facebook’s own guidance, there is no official method for getting a Messenger refund. In practice, you only have two options available to you: Ask the seller to return the money.

How do I cancel a Facebook payment I sent?

No, you can’t cancel a payment you sent in Messenger. Once you have an accepted payment method linked to your account, any money you send is transferred right away. If you send money to someone in Messenger by mistake, you can: Ask them to send the money back to you.

Does Facebook refund money marketplace?

If Facebook approves your Purchase Protection claim, you’ll get a refund for the full purchase price of the product and any shipping costs.

What happens if I get scammed on Facebook marketplace?

Reporting a Buyer or Seller

If you’re aware you’ve been scammed, it doesn’t matter whether you’re the buyer or the seller. You can report them. Give Facebook a head’s up so they can investigate the scammers.

How do I file a dispute on Facebook?

From your account, go to Orders > Disputes to view your active, pending and closed claims. From the dashboard, you can filter by status or dispute. Depending on the type, you can also accept a dispute, submit an appeal and/or view messages between the buyer, seller and Facebook.

How do I track my purchases on Facebook?

To see the tracking information for products you purchased from a seller on Facebook Marketplace:

  1. In the bottom right of Facebook, tap .
  2. Scroll to the bottom and tap Settings & Privacy then tap Settings.
  3. Tap Payments.
  4. Below Activity, tap See all.
  5. Tap the item you want to track.
  6. Scroll down and tap Track order.
IT\'S AMAZING:  Can not log into my Facebook account because I am not receiving my confirmation code on my phone?